Rutvicollection.com

Rutvicollection.com

Refund and Returns Policy

RETURN POLICY

Last updated February 01, 2022


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at help@rutvicollection.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Mobile phone, TV, refrigerator, all these will not be returned., then mail your return to the following address:

RUTVI COLLECTION
Attn: Returns
RMA #
Rutvi collection Ram Mandir khar danda khar West
, Ram Mandir
Mumbai, 400052 400052
India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Mobile phone, TV, refrigerator, all these will not be returned.
     ●     Returns will be applicable only if any item is delivered wrong or damaged.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

02269646526
help@rutvicollection.com