Terms & Conditions – Rutvi Collection

1. Introduction

Welcome to Rutvi Collection. By accessing our website and making a purchase, you agree to abide by the following terms and conditions.

2. Product Information

We ensure that all product details are accurate; however, slight variations in color, size, or specifications may occur due to manufacturer updates.

3. Orders & Payments

• All orders must be placed through our official website.
• We accept online payments via Razorpay and provide Cash on Delivery (COD) for select products.
• Orders will only be processed after payment confirmation.

4. Shipping & Delivery

• We partner with Shiprocket to ensure timely and secure delivery.
• Delivery usually takes 4-6 business days, depending on your location.
• Delays due to unforeseen circumstances such as weather, strikes, or transport issues are not our responsibility.

5. Returns & Refunds

For information on returns and refunds, please refer to our Return & Refund Policy.

6. Cancellations

Orders can only be canceled before they are dispatched. If an order is canceled due to stock unavailability or any other reason, a full refund will be processed within 7 business days.

7. Customer Responsibilities

• Customers must provide accurate shipping details. We are not responsible for delays due to incorrect addresses.
• Inspect the package at the time of delivery and report any issues immediately.

8. Limitation of Liability

Rutvi Collection is not liable for any indirect or incidental damages arising from the use of our products.

9. Changes to Terms

We reserve the right to update these terms and conditions at any time without prior notice. Customers are encouraged to review them periodically.